Order, delivery and return policy

ORDER & SHIPPING POLICY

  •  We do not offer Cash on Delivery as a payment option.
  •  Order once placed cannot be cancelled.
  • If you need to modify your order, email us at [email protected] with your order number,
    our support team will respond within one business day.
  •  Orders will be shipped within 2 working days & tracking details will be shared via
    email/WhatsApp.
  • We offer free shipping on order value above Rs.499/-
  •  For order value below Rs.499/- Shipping charges will be calculated real time by inputting
    delivery pin code.
  •  Please note shipping charges are non-refundable.
  • In case of return, shipping charges to be borne by customer.

RETURN POLICY

  • For all return requests, please email us at [email protected]
  • We accept return request with video proof within 3 days of delivery only under the
    conditions outlined below-

You can return a product only in case Manufacturing Defect or Damage

Video Guidelines: -
- For manufacturing defect claims, the video must clearly demonstrate the issue.
- The shipping label must be clearly visible.
- The entire unboxing process must be recorded without cuts or edits.
- Claims raised without an unboxing video or valid video proof will not be entertained,
even if raised within the stipulated timeframe

Return & Refund claims will be strictly denied under following circumstances -
• Altered or Damaged Condition:
Products that are soldered, modified, physically damaged, or not in original condition.

Late Claims:
Claims raised after 72 hours from delivery will not be accepted.

Lack of Proof for Manufacturing Defect:
Customers must provide clear and valid proof of a manufacturing defect.
These are technical products, not plug-and-play items. Damage caused due to incorrect usage,
burning, or improper handling is not eligible for return or refund.

NOTE - Customer needs to raise a return request within 72 hours period of time after delivery if
any manufacturing defects are found. We will replace your product or refund.

Need a Help?

Online store of household appliances and electronics

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